1. You MUST completely enter the following in both the billing and shipping fields or your order will NOT be processed.
   *First & Last Name
   *Home Address
   *Phone Number
   *HTC Student Tech ID#
   *Email Address
   (please use a valid email address that you check frequently.)
2. Textbooks purchased online MUST be paid for by a credit card.
3. Every effort is made to fill orders as requested, new or used. We reserve the right to substitute if your chosen condition is not available. If you do not wish us to alter your order, please select “New only” or Used only”
4. The dollar amount of your order WILL change if we have to substitute a book.
5. Orders will take approximately 3 business days to process.
6. You will be notified by email, when your order is processed and ready to pick up or has been shipped.
7. We will back order any textbook not in-stock and email you when it comes in, has been processed, and is ready for pick-up/has been shipped.
8. All exchanges or returns must be made by the deadline specified within our return policy.
9. Your receipt or invoice is required. No exceptions.
10. You are responsible for your order. The HTC Bookstore staff will keep you up to date on your order via email.

If you have questions or concerns, or would like assistance with ordering, please contact the Bookstore @ 763-488-2665
THANK YOU!!

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