Bookstore Orientation

Textbooks

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Where do I go to order textbooks?

Go to: https://bncvirtual.com/findlay

How do I pay for textbooks?

To pay by Credit Card or PayPal: Enter the website at the button "Let's Get Started" in the middle of the page. At checkout you will enter your Credit Card or PayPal information.

To Charge books to your Student Account: Students who would like to set up a voucher (financial aid, scholarship etc...) need to contact the Business Office at businessoffice@findlay.edu. Please include name, UF ID#, and amount of request in the email.

Once a voucher has been set up the student will receive an email with a voucher number. To purchase with the voucher to to https://bncvirtual.com/findlay. In the middle of the webpage there is a message line "Do you want to use your Voucher" with a button that says "Use it Here". Click on the button. Enter your UF ID# and the Voucher ID#. Click on "Access Your Funds" button.

Textbooks that are charged to your student account become part of your student bill and payment is required.

Click "Let's Get Started"

• Enter the Prefix of the Course for example CHEM, ENGL, MATH, etc.
• Enter Course Number
• Enter Course Section     ATTENTION!Select the correct course SECTION

For example, if you are enrolled in CHEM 111 02, it means you are in Section 2. If the listing says CHEM 111 (1-3) or (ALL), it means the textbooks listed for this course include sections 1, 2, & 3 or All Sections. Some sections of a course may not use the same book as the other sections. Please, do not order a different section's book if your section is not listed. Check back at the website at a later date or contact the Bookstore at 419-434-4561 or bookstore@findlay.edu

If your book is out of stock, please order it along with your other books and the text will be sent to you when it is back in stock at no charge.

After selecting your courses, click at the bottom of the page, "View Your Materials".

You may be offered the option of purcdhasing new, used, rental, e-books or Cengage Unlimited. Books are listed as Required, Recommended, or Optional (sometimes noted as Alternative to Required). Please read any clarifying notes accompanying the course materials.

Students can select "Ship to School Address" or "Home Address". When your order ships, an email will be sent with tracking information. Students who have orders shipped to the Bookstore can pick up their boxes at the Bookstore at 301 Davis St. (located in the College of Business Building). Please remember to bring a photo ID. Please keep the boxes your textbooks come inif you need to return them at the end of the semester. Break the boxes down and store under your bed or in your closet. Please purchase mail certified tape to close your boxes. Do not use scotch, duck, masking or painter's tapes.

How do I receive E-Books or Access Codes?

Log-in to your account, click on Menu and then Digital Content. Most digital books will be available to download from the site. Access codes may be emailed or posted mailed.

What if I "DROP A CLASS" and need to RETURN a book to MBS Direct?

Login to your account an dclick on your order. Follow the instructions to begin the return process. Return instructions along with a packing slip and a shipping label are provided for you to print. Enclose the packing slip in your box and include all items that are listed. Package your books carefully so thay are not damaged during shipment and use mail certified tape to close your package. Do not use scotch, duck, masking, or painter's tape as it will not withstand the vigorous handling or conditions during shipping. Make sure your return label is completely surrounded by tape on your box. UPS label packages can be brought to Postal Services at Old Main.

HELP! MY BOOKS HAVE NOT ARRIVED!

Login to your account and click on your account to view your order. Look for a shipping tracking number. Click on the tracking # link to view details of the shipment. If you still cannot locate your package contact the Bookstore at 419-434-4561.

GUARANTEED BUYBACK & RENTAL BOOKS

An option that is offered by UF;s online site to students is Guaranteed Buyback books which are indicated with the symbol "$" along with the guaranteed price quote you will be paid upon selling it back displayed next to the photo of the text when you view your materials on UF's online site. Guaranteed Buyback books and Rental books have to be returned to the online site and cannot be sold in the campus store during the buyback event held during final exam week. Not sure if the book is Guaranteed Buyback or Rental? Check your UF Bookstore online site account. Return your Guaranteed Buyback books by the due date to receive the highest price quoated for your materials and your rental books by the specified date. If you fail to return rental books, you will be charged the difference between the full cost of the book and the rental price.

How to return GUARANTEED BUYBACK or RENTAL books to MBS Direct

Login to your UF Online Bookstore account and click on your order. Follow the instructions to begin the return process. Return instructions along with a packing slip and a pre-paid shipping label are provided for you to print. Enclose the packing slip in your box and include all items that are listed on your buyback or rental quote. Package your books carefully so they are not damaged during shipment and use mail certified tape to close your package. Do not use scotch, duck, masking, or painter's tape as it will not withstand the vigorous handling or conditions during shipping. Make sure your return label is completely surrounded by tape on your box. UPS prepaid label packages can be brought to Postal Services at Old Main for UPS pickup.

OOPS! I Damaged my Buaranteed Buyback or Rental Books?

Damaged books will not be accepted for Guaranteed Buyback or Rental Returns. Stains or water damage, missing or torn pages or cover, excessive writing on the pages or book edges, a broken spine, or torn or damage binding. Do not write in your books with an ink pen. Highlighting is allowed in moderation.

Problems with your order?

Please call UF's Online Site at MBS Direct Customer Service Number: 800-325-3252 or the University Bookstore at 419-434-4561.